How to Retain an Unhappy Employee
Category : Tips
Unhappy employees aren’t just a personal problem. It’s obviously less enjoyable to work with someone who isn’t happy with their current position and responsibilities, but there’s much more to it. Those with lower job satisfaction also have lower productivity rates and make more mistakes. Job-related injuries are also much more frequent with people who don’t like their jobs. This means that an unhappy employee can cost the company a lot of money and, if the word gets out (and in some industries, it’s impossible for it not to), your reputation could also be endangered.
So, trying to retain an unhappy employee is definitely worth it. Talented people are not easy to find and respecting your employees shows that you care about the people making your company work.
It’s important for your employees to feel comfortable enough to express their concerns openly. The best way to do this is to create a forum designated for that exact purpose. Set up a date on which everyone (regardless of their position in the company) will be able to review each other and talk about their future role in the company. Also, if you know someone is feeling underappreciated but doesn’t say anything – approach them in private and talk about the matter honestly and openly. It may sound too simple, but it’s often enough.
More free time
A lot of employees believe that more free time is a better reward than more money. A longer vacation would be especially appreciated after the completion of a long and difficult problem. Sometimes, a short business trip could serve as a vacation as well. A change of pace and scenery is all it takes to shake things up creatively and put your employee back on the right track. Conferences and meetings in between won’t even feel like work.
Small gifts and perks are sometimes all it takes for the employee to feel appreciated. To avoid having to choose the right gift for each employee, you can use Eftpos gift cards and let employees choose the gifts themselves. These could be distributed after an important task or just as a random present to boost morale around the office. Simple perks like parking spaces, office gym or a break room could have a similar effect because they’ll make your employees feel like their work is being noticed and appreciated.
Most of the dissatisfaction comes from feeling stuck in the same job for a while without the possibility of advancement. The easiest way to rectify this is to make everyone understand what their career pathway is. That means that promotions should happen on a regular and scheduled basis and that each employee should know how and when their performances are being reviewed. Start by establishing a clear metric of success and be open about it with your employees, especially if you are running a smaller company where there’s no clear division of labor. Everyone should know what their evaluation is based on and how to improve their performance.
Maintaining a healthy work-life balance is a key to productivity and personal well-being. Helping your employees achieve this will create an environment in which your employees will be able to share personal information and create the workflow around it. For instance, a young parent might need more free time as well as someone going through a family crisis. Those who want to pursue a new education path might benefit from full of partial tuition coverage (which could be repaid in numerous ways).
Investing some time and effort into retaining an unhappy employee can be much more beneficial than going through a process of finding a new one and helping them find their way around your company.